Return Information

Step 1
Contact us via phone: 1-800-248-4844 or email: Production@Toughmate.com.

Step 2
Mark the RMA# on the outside of the box and include your name, phone number and the desired return shipping address inside the box with the defective case.

Step 3

Ship the case prepaid to:    Toughmate Customer Service
4566 Cornell Rd. Dock 24
Cincinnati, OH 45241

Step 4
Allow three weeks from date of receipt for repairs. The repaired or replaced case will be shipped back to you prepaid via UPS ground delivery.